I really must use our blog for more than just policy and process updates for clients. A more interesting blog post will promise soon, honest.
Like the major supermarkets, it seems that we announce Christmas earlier every year. This year, though, we’re closing quite early and I wanted to make sure that all clients had sufficient notice.
This year, we will be closing for Christmas on Monday, 2nd December and reopening on Monday 6th January.
This is to give us some much-needed time to sort out some internal affairs; there are several new processes I want to put in place, mainly relating to workflow and traffic management, and without some dedicated downtime this is very difficult to do. I also want to update our website, write some blog posts and so on.
Realistically, someone will still be in the office, and any desperately urgent pieces of work can still be looked at. We may also allow large builds to run into December, if the right project comes along with a schedule that requires it.
However, in general, anything else will have to wait until January.
Clients with support contracts will obviously be unaffected; the usual T&Cs and guaranteed response rates will apply throughout Christmas.
Otherwise, for any small pieces of work that might need doing, please let us know as far in advance as possible, so that these can be booked in and completed before we finish for the year.
As always, if you have any question, please contact us.